Does this work with the Zendesk desktop app?

DeviceRec is optimized for the web version of Zendesk. For best results, open Zendesk in your Chrome browser to use features like Smart Zoom.

How to Record Zendesk

Record support ticket resolutions. Build a knowledge base for agents. Capture native-quality video with Smart Zoom and no DeviceRec-imposed resolution cap.

Record responsibly: Only record content you have the right to capture. For meetings, calls, classes, streams, and copyrighted material, obtain any consent or permission required by law, organizational policy, and the platform's terms.

Install DeviceRec

Add the free DeviceRec extension from Chrome Web Store. No account needed.

Open Zendesk

Open Zendesk in your Chrome browser (or web version). DeviceRec grabs the video directly from the tab for highest quality.

Start Recording

Click the DeviceRec icon. Enable "Smart Zoom" to automatically follow your cursor actions in Zendesk.

Capture Content

Perform your tasks in Zendesk. DeviceRec captures it all.

Stop and Save

Click Stop when done. Recording saves to Downloads instantly.

💡 Recording Tip: DeviceRec's "Smart Zoom" is perfect for Zendesk. It automatically zooms in on menus and buttons when you click.

Why Record Zendesk with DeviceRec?

Privacy First: Your Zendesk data never leaves your computer.
High Quality: Record at your screen's native resolution with no DeviceRec-imposed cap.
Completely Free: No paid tier, watermark, resolution cap, or recording duration limit.
Instant Export: No rendering time, get the WebM or MP4 file immediately.

Frequently Asked Questions

How to record Zendesk effectively?

Show agents exactly how to handle specific ticket types and use macros.

Can I record Zendesk without installing software?

Yes! DeviceRec is a browser extension that records Zendesk directly in Chrome. No heavy desktop software (like OBS) required.

Is it private to record Zendesk with DeviceRec?

Yes, 100% private. DeviceRec processes and saves the video locally on your device. Your Zendesk data is never uploaded to our servers.

Start Recording Zendesk Now

Completely free. No paid tier, license activation, or paid priority support. Your recordings stay on your device.

Add to Chrome — Free

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